At Dilan Events, we strive to provide a flexible and secure purchasing experience for all our customers. To ensure your convenience, we offer Cash on Delivery (COD) in cities where our authorized agents are located, along with easy international transfer options for the rest of the world.

1. Order and Payment Process

• After adding products to your shopping cart, your order is automatically forwarded to our team via WhatsApp.
• Our team will review the order, calculate shipping costs, and confirm the appropriate payment method for your city.

2. Available Payment Methods

Option 1: Cash on Delivery (COD)

Direct cash payment upon delivery is available in the following cities through our authorized agents:

• 🇸🇦 Saudi Arabia: Riyadh
• 🇦🇪 United Arab Emirates: Abu Dhabi
• 🇴🇲 Sultanate of Oman: Muscat
• 🇩🇪 Germany: Hamburg and Dresden
• 🇸🇾 Syria: Damascus (Capital)

Option 2: Advance Payment (Rest of the World)

For orders shipped to other countries (or cities outside our direct coverage area), payment must be made in advance via one of the following options:

• PayPal (for fast and secure online transfers)
• Western Union
• Authorized exchange offices or international bank transfers (Transfer details will be provided to you as soon as your order list is confirmed via WhatsApp)

3. Currency and Pricing

• All prices are displayed in USD (or its local currency equivalent based on the delivery region).
• We are committed to offering the best wholesale prices to suit event planners, organizers, and venue owners.

4. Transaction Security

• We guarantee the safety and security of all financial transactions. All communications and confirmations take place directly with our authorized representatives via WhatsApp, with no need to enter any bank details on our website.
• If you have any questions about delivery availability or payment methods for your city, contact us directly via WhatsApp and we will assist you immediately!