Privacy Policy

Welcome to Dilan Events. We attach the utmost importance to the privacy of your data and the ease of your experience on our website. This policy explains how data is handled while browsing the site and assembling your orders.

1. No Account Required (No Sign-In)

To provide a fast and effortless shopping experience, we do not require you to create an account or log in to use the website. You can browse all products, select quantities, and build your order with complete freedom without needing to provide any personal data at this stage.

2. How are Orders Sent?

  • Products are selected and collected in the shopping cart on the website.
  • When proceeding to complete the order, you are redirected directly to WhatsApp to communicate with our team or one of our authorized agents.
  • The only data we access is the information you choose to share with us yourself during the WhatsApp chat (such as your name, city, and delivery address).

3. Use of Information

The information you provide to us during the conversation is used exclusively to:

  • Confirm the order and calculate shipping costs.
  • Coordinate with shipping companies or our authorized agents in Saudi Arabia, the UAE, the Sultanate of Oman, Germany, and Syria to deliver your order.
  • Provide support and answer your inquiries.

4. No Third-Party Sharing

We are committed to applying the highest privacy standards. We assure you that your data is retained solely for the purpose of fulfilling your order and will never be sold or shared with third parties for marketing purposes.

5. Cookies

The website uses simple, temporary cookies only to save products in your shopping cart while you browse, ensuring you do not lose your assembled list before redirecting to WhatsApp.

6. Contact Us

If you have any questions about products or the ordering process, you can contact us directly via:

  • WhatsApp:
  • Email:

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